How long does remediation of a number with spam protection take?

If at any time the carriers indicate that there is a spam flag present on your number we will immediately begin the remediation process to have that flag removed. During this time you will see in your Spam Protection settings a “yellow” status indicator with a status of “Flags detected, Remediation in progress”. You can click on the arrow on the right hand side of that row to expand for more detail about which carriers you’ve been flagged on.

The expanded view will show you which of the carriers you’ve been flagged on and what remediation steps are happening. The best part about Spam Protection is that you don’t need to do anything to have your phone number remediated! By collecting your information beforehand and registering it with the carriers, we automatically start the remediation process to get those spam flags removed. However, keep in mind it can be quick, but it can also take about 2-4 weeks.