To Learn how to use Merge fields watch this video or follow these instructions!

Merge fields is a term we use to describe the custom customer information you can insert into a text message. This feature pulls information directly from your database to make your blast messaging a personal experience for your contacts.



Individualized fields for each contact in the blast message can be added (merge field has to be able to pull the data from your contact database):

First Name - Customer First Name
Last Name - Customer Last Name
Full Name - Customer Full Name
Address - Customer Address
City - Customer City
Email - Customer Email Address



ERROR NOTE: If you run into a screen like the one below with errors in red it could mean that the contact person's information you are attempting to enter does not exist within your database. To resolve this issue update the contact information in your database for those customers or remove that number from the list of numbers to be texted in the blast message.

Updated on: 01/23/2025