Why was my spam protection subscription canceled?

If you’re wondering why your spam protection subscription was canceled, it’s likely due to our system detecting that it was not actively tied to a phone number. To prevent unnecessary billing for unused services, our system automatically cancels subscriptions that aren’t linked to an active number.

Why Did This Happen?
When you purchase a spam protection subscription, it must be connected to a phone number to function effectively. If the system identifies that your subscription is not associated with an active number, it assumes the service is not being utilized. To avoid charging you for a service you’re not using, the subscription is automatically canceled.

What Should I Do?
If your subscription was canceled and you still need spam protection, follow these steps:

Verify Your Account Details:
Check your account to ensure your phone number is correctly linked to the subscription.

Repurchase Spam Protection:
If your subscription was canceled, you can repurchase it and ensure it’s tied to an active number.

Contact Support:
If you believe your subscription was canceled in error or have further questions, reach out to our support team for assistance: support @wavv.com

Updated on: 15/01/2025