Articles on: Troubleshooting

If one of my numbers gets flagged for Spam, how long does remediation take?

With the initial registration of the spam protection, all remediation is done on a per-carrier basis. Rest assured that if a phone number is flagged, we immediately notify the phone carrier that is involved and start the remediation process directly. Please keep in mind that because this remediation process relies on the carrier to remove the flag, it could be as quickly as the same day, or longer depending on how quickly the carriers can complete the request.

Updated on: 17/01/2025

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