Articles on: Troubleshooting

How can I reduce my Spam flags on my number?

SPAM is everywhere today. As a consumer you’re likely getting spam messages often if not daily, and as a legitimate business that is dialing a lot of phone numbers everyday there is a high probability that your number has been marked as spam at some point.

The result of being marked as spam is that your connection rates are decreasing. This is bad news. Prospecting is a numbers game and you want to be able to have as many conversations as possible. Here are some steps you can take to prevent your number from getting flagged, or remediate the flag if it's already there:

Register with the Free Caller Registry.

By registering your number here it will be submitted to 3 major call management service providers that support ~200M US wireless customers. Your registration will be used as a data point that analytics engines will use to determine if you are a legitimate dialer and not a spammer.

https://freecallerregistry.com/fcr/#

Review Dialing Practices
TCPA: https://www.fcc.gov/sites/default/files/tcpa-rules.pdf

Request Remediation for Specific Services and Carriers

NOMOROBOnomorobo.comreports@nomorobo.comVery Popular Call Blocking App. Request removal of flag to email.
Robokillerrobokiller.comhttps://robokiller.com/request-block-list-exceptionMost popular call blocking app. Request block list exception on their website.
YouMailyoumail.comhttps://directory.youmail.comEnter the number you want to remediate on the YouMail directory and click Look-Up.On the results page click on the “Contact Us” link, or use this support link .
IceHook Systemsicehook.comhttps://www.icehook.com/contactRequest remediation for the number using the contact form.
TrueSpamtruecnam.comhttps://www.truecnam.com/contact_usRequest remediation for the number using the contact form.
TrueCallerTrueCaller.comsupport@truecaller.comEmail your request for remediation to the email address provided.
Spectrumspectrum.comhttps://reportspam.spectrum.com/charterRequest remediation for the number using the contact form.
Windstreamwindstream.comWINDSTREAM.NetworkAbuse@windstream.comEmail your request for remediation to the email address provided.
AT&THiya.comhttps://hiyahelp.zendesk.com/hc/en-us/requests/new?ticket_form_id=824667Request remediation for the number using the contact form.
T-MobileFirstOrion.comhttps://callreporting.t-mobile.com/ https://www.calltransparency.comReport your number as mislabeled and then register with Call Transparency
VerizonVerizon.comhttps://voicespamfeedback.com/vsf/Complete the information requested on this site.
Samsung Smart CallHiyahttps://hiyahelp.zendesk.com/hc/en-us/requests/new?ticket_form_id=824667Request remediation for the number using the contact form.
C SpireTNScommunications@tnsi.com and askus@cspire.comEmail your request for remediation to the email addresses provided.
US CellularTNScommunications@tnsi.comEmail your request for remediation to the email address provided.


If you're overwhelmed looking at this list, you're not alone. It can be daunting and overwhelming to clean up a phone number's reputation, let alone monitor it and try to maintain it's good reputation. That's exactly why we created our SPAM Protection service. Let us do the tedious work while you focus on growing your business.

Check out SPAM Protection today!

Updated on: 17/01/2025

Was this article helpful?

Share your feedback

Cancel

Thank you!