Early Media
Sometimes the dialer jumps to a contact and treats it as answered while it is still ringing. This is commonly known as "Early Media" or "Pre-Answering Media" in the context of VoIP (Voice over Internet Protocol) communication. Early Media refers to the capability of a VoIP system to provide audio or other media to the calling party before the called party answers the call.
In traditional telephony, the ringback tone is generated by the calling party's phone system while waiting for the called party to answer. With Early Media in VoIP, the VoIP service provider generates and sends the ringback tone or other media to the calling party immediately upon initiating the call, even before the called party has picked up. This can create a more seamless and consistent user experience, as the caller hears the ringback tone consistently regardless of whether the destination is a VoIP number or a traditional telephone number. However, the WAVV dialer treats this as an answered call, even if the user hasn't picked up the phone yet.
It's important to note that not all VoIP providers may implement Early Media in the same way, and its behavior can vary. Some providers may choose to provide early audio, while others may not.
In traditional telephony, the ringback tone is generated by the calling party's phone system while waiting for the called party to answer. With Early Media in VoIP, the VoIP service provider generates and sends the ringback tone or other media to the calling party immediately upon initiating the call, even before the called party has picked up. This can create a more seamless and consistent user experience, as the caller hears the ringback tone consistently regardless of whether the destination is a VoIP number or a traditional telephone number. However, the WAVV dialer treats this as an answered call, even if the user hasn't picked up the phone yet.
It's important to note that not all VoIP providers may implement Early Media in the same way, and its behavior can vary. Some providers may choose to provide early audio, while others may not.
Updated on: 05/12/2024
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